Salesforce - Experts
We work with PMO areas within the projects and also carry out the resources allocation for all operations, and with Client Engagement, strengthening lasting relationships. E - ARCER evolves with your business & corporate development teams and allows you to optimize management and have continued growth.
Salesforce Experts
We provide Professional Services on Salesforce CORE Clouds - Sales, Service and Communities - supported by practices such as Platform Development, Release Management, Frontend Development, UX and Consulting. We also specialize in Marketing Cloud; Commerce Cloud; and Integrations
Our goal is customer success.
Center of Excellence - COE
It is a service for companies with great development in Salesforce, who need a strategic, comprehensive vision of all their implementations throughout different business units, countries, etc. We achieve surprising results in the best use of the tool.
Support
There is a group of experts made up of administrators, consultants and developers who support the focal point and provide solutions to requests.
Everything is supervised by our Cloud Area and Practice Lead in order to ensure quality.
Goals:
-Empower your team in the best use of Salesforce.
-Unify methodologies in the different teams and work disciplines.
-Eliminate inefficiencies.
-Establish good practices, improve communication and detect detours to inform the Program Manager.
-Create a single, well-defined team responsible for making decisions when it comes to Salesforce.
-"Lead / Facilitate but not own"; Each workstream retains its autonomy but is responsible for the implementation of the practices established by the Salesforce COE.
The latest in IT.
Here at E - ARCER, we leverage IT to help businesses revolutionize operations.
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